Stephen Hodgetts

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Activity overview

Latest activity by Stephen Hodgetts
  • Stephen Hodgetts created an article,

    Does the API Work in China?

    Yes, as long as our API is accessible then you can use it. However, we have historically had an issue with certain ISPs in China who have blocked our domain. There has been nothing we can do about ...

  • Stephen Hodgetts created an article,

    Restrictions with Ranked Feeds

    Ranked feeds use metadata at the top level of an activity to reorganize activities in a feed based on your algorithm.  Ranking algorithms need to use data that is at the top level of an activity, ...

  • Stephen Hodgetts created an article,

    Is there a limit on channel members?

    There is no limit on how many members can be added to a channel with Stream Chat. However, there are some limitations to be aware of. 1. Only the first 1,000 members receive push notifications 2. T...

  • Stephen Hodgetts created an article,

    Filter Out Empty Channels

    There is a simple way to filter out channels that are empty or do not have any messages in them. Although it is not immediately intuitive, you can pass a timestamp for the last_message_at that is s...

  • Stephen Hodgetts created an article,

    Migrate existing data to a different region

    Unfortunately, Stream are not able to do this sort of migration. That being said, you are able to use our various tools and API endpoints to do this. I'll link you to some relevant documentation fo...

  • Stephen Hodgetts created an article,

    Calculating the right Feed plan for you - back of the envelope maths

    Knowing which feed plan is right for you can be challenging. Here is a rough guide based on averages and some back-of-the-envelope maths to get you close.   Pay-per-month Feeds plans are subject to...

  • Stephen Hodgetts created an article,

    Enterprise Support Options with Stream Chat

    Stream Chat offers several types of support uplifts and SLAs.    Basic Support Basic support is included in all Chat plan levels, including the 30-day free trial. Basic support includes access to t...

  • Stephen Hodgetts created an article,

    When to initialise the SDK to reduce MAU

    There are typically two options for initializing the SDK and incrementing Monthly Active User (MAU) when a user opens the app.  SDK initialized upon app launch. This is the most common approach w...

  • Stephen Hodgetts created an article,

    How Stream handles releases to API and SDK

    There will always be a need to push changes to our API and various SDKs. Here we present some information on how we handle these.    API  We never intend to push breaking changes to the API and alw...

  • Stephen Hodgetts created an article,

    What is included in our Free tier and Maker plans?

    Stream is proud to provide our product to creators and makers all over the world. We cannot guarantee engineer support for these plans, but will do so on a best-effort basis.    Chat Trial Full acc...